FAQ
Q: Are you a manufacturer or trading company?
A: We are a professional factory
Q: How long have you been worked in the electric industry?
A: 2024 is exactly the 20th year of our company.
Q: How long is the warranty period?
A: We offer 12 months warranty time.
Q: Would you accept using customer's logo?
A: Yes, we can provide OEM and ODM service.
Q: What's the MOQ?
A: It is 1 set.
Q: What's the payment terms?
A: We accept T/T, L/C,Western Union, PayPal, etc.
Q: How long is the delivery time?
A: 15 to 45 days or depending on order requirements.
Q: What is the standard of package?
A: Export standard package or special package according to customer's requirement.
Q: How do you conduct quality control in your factory?
A: We have a professional product testing room, and we will carry out factory testing on every product. Only 100% qualified products can leave our factory
Q: Do you have the products in stock?
A: Normally no. All our products produce depending to your order quantity.
Q: How can I trust you ?
A: We have been established for 20 years and have ISO9001 certificates and various type test reports. Our products are widely used all over the world. We believe that we can provide you with high quality products at competitive prices. And we are an audited supplier of diamonds made in China.
Q: What should provide to make custom transformer ?
A: Technical drawing and technical specification document are the best, or you can tell us some details technical specification date as below "Quotation and Ordering Required Information".
Q: Could I have your catalog and price list for trial order in MOQ quantity?
A: All of our products are showing on Made-in-China or official website, you are always welcome to ask us to get more information directly.